GetYourGuide is scaling its sales teams globally. Jam's realistic cold-call simulations give recruiting an objective, scalable skill assessment – and save around four hours per hire.
Scale hiring globally without a bottleneck.
GetYourGuide is scaling its sales teams globally, hiring new reps across APAC, EMEA and the Americas. Before Jam, candidates were assessed via manual role-plays and case studies – valuable, but time-consuming, and scheduling several interviews across time zones added delays. That bottleneck made scaling recruiting harder. GetYourGuide needed a more objective, scalable way of assessing candidates' skills.
AI simulations as skill assessments.
Jam built AI simulations mirroring GetYourGuide's real cold-call scenarios, with realistic customer personas complete with pain points, needs, and objections. Candidates complete the voice-to-voice simulation during the hiring process. Jam delivers an overall score from 0 to 100, detailed feedback per conversation step – pitching, objection handling, closing – plus the audio recording and transcript of the session. Graders can review how a candidate performed and improved across multiple attempts: coachability, made visible.
Better assessments. Better decisions.
GetYourGuide saves around four hours per hire on the role-play portion alone, freeing recruiters for more strategic work. Standardized simulations and data-driven scores bring consistency across candidates and eliminate much of the subjectivity of traditional interviews. With the role-play covered, hiring teams focus on traits like culture fit. Candidates appreciate the realistic taste of the job and the transparent feedback – the AI-first process got them excited about joining, and as employees they continue their AI learning journey with Jam.
“We used to do these role-plays manually in live sessions. Using Jam has saved us about four hours per hire.”Denise Hasircioglu · Senior Business Recruitment Lead, GetYourGuide
Know who can sell before you interview.
See how Jam can make candidate assessment faster, more consistent, and grounded in real performance.